Zippo.ca :: The Zippo Repair Clinic

Welcome to the Zippo Repair Clinic. This is where we not only repair your Zippo lighter without charge, we consider it a privilege. See below for repair shipping instructions.

The world famous Zippo Repair Clinic is on view from inside the Zippo/Case Museum. The clinic viewing hours are Monday through Saturday 9 am to 5 pm. (Note the Zippo Repair Clinic is not open on Sundays.)

Mail your Zippo lighter to the Zippo Repair Clinic. Upon arrival, your Zippo lighter is assigned a repair code, then taken to one of our technicians for repair. When completed, it is forwarded to the Zippo Repair Clinic shipping area to be returned via UPS or insured mail.

Our normal repair policy is to replace the inside lighting mechanism of the lighter with a new inside of the current year manufacture. We also repair the hinge on the same outside lighter case. The finish, however, is not guaranteed. In the event that the lighter cannot be repaired, it would be replaced. If your lighter has a special design or sentimental value and you do not want it replaced, please indicate this in your correspondence to us.

If you value your lighter as a keepsake, please insure the package through the U. S. Post Office or send it via United Parcel Service. Your lighter will be returned to you via Insured Mail or United Parcel Service.

How to send your Zippo product for repair (and tips for its safe travel)

• Address labels or tape.
• Rubber bands.
• Safety or straight pins in the package.
• (All of these can cause damage to the finish of your Zippo product).

Our Repair Department performs excellent repairs at no charge. Please do not attempt to perform repairs yourself, as it could damage the product beyond repair. Do not attempt to re-glue emblems yourself as the product may be further damaged in an attempt to remove the glue. Lighters: Remove the flint from the lighter, and allow the fuel inside the lighting mechanism to evaporate for two or three days before mailing.

All repairs for Zippo products, with exception of MPL & MiniMPL should be sent for repair to:	If you reside in Canada and are the owner of either MPL or Mini MPL lighters, please send for repair to:
Zippo Manufacturing Company Attention: Repair Clinic 1932 Zippo Drive Bradford, PA 16701	Zippo Canada Sales Attention: MPL Repairs 6868 Kinsmen Court Niagara Falls, ON, L2E 6S5
Note: Please do NOT send products other than MPL or MiniMPL lighters to Zippo Canada for repair, or they will be rejected. All repairs for Zippo products, with exception of MPL & MiniMPL should be sent for repair to Zippo Manufacturing Company USA for repair.
For further information feel free to contact Zippo Canada Sales at 1-888-445-9097